Dropbox Shoutout!

I’ve blogged before about the importance of saving your work in numerous places and trying to practice what I preach, but I goofed big time!

There are several cloud based companies that you can use as another place to store your genealogical research, or anything else, for that matter. I’ve used the free versions of Microsoft One Drive, Google Drive and Dropbox. Earlier this month I received an email notice from Dropbox that my “free” account was going to come with a price tag at the end of the month. Why? When I purchased a new desktop system last March, it came with additional Dropbox storage space for one year. The year was up so I had to pay if I wanted to continue service. Dropbox offered a special price of $79.00 for 1 terabyte of storage with the understanding that the following year, the price would be $99.00.

The email notice came the week we were having the tile removed from our home so I saved it with the intention that I would look at it later when I had time. Here’s where the situation gets messy – I actually have 2 Dropbox accounts; one is for my primary job as an educator with a large public school district and the other is for my genealogy and personal information. I try very hard to keep my educator business only at the workplace and my genealogy only outside of that worksite but good intentions aren’t enough. Sometime between the initial email from Dropbox and the time I decided to act on the special offer, I logged into Dropbox from my home computer with my educator account. In hindsight, I remember doing this as I needed to print an itinerary for a field trip the night before so that a last minute added chaperone would have the information. In my haste, I didn’t log out of that account. My bad!

So, when I decided it was time to purchase a year subscription with the special offer pricing, I didn’t catch that I was purchasing a year’s rate for the wrong email account. Unfortunately, as soon as the confirmation came through and I clicked to open my account, I realized the mistake.

I searched high and low on the Dropbox site for how to switch the accounts but it wouldn’t allow me to as the popup stated there already was an account for the email address I was trying to switch to. Yep, that would be me! Couldn’t find instructions online on what to do or who to contact to fix the problem so I cancelled the transaction, or so I thought, logged out of the academic account, logged on to my personal account, went back to the email offer and followed the link again with the intention of repurchasing a year’s subscription for the correct account. Well, that didn’t work either as a popup told me the offer was “expired.”

I then looked again for a way to contact Dropbox and discovered they have NO LISTED PHONE NUMBER anywhere on their site. When you click “Contact,” your options are departments and none was billing. I selected “Customer Support” which turned out to be technical and not financial. I online chatted with an associate who told me he would transfer the chat to the correct department. I was transferred but I only got a form filler, no chat option available. I filled out the form and figured I’d hear in a few days.

A week went by and I never received a response so I decided to again try the link from the original email. Hey, maybe they reactivated the offer! They hadn’t. I panicked and removed everything from my personal Dropbox account to my home desktop. I resigned myself to checking out other cloud storage companies.

Here’s where the situation gets even more complicated! The following week I noticed I had a message on the Dropbox ap on my phone. It was giving me a special offer. I know that the phone ap is for my personal account so I was thrilled that I could continue service. I processed the transaction through the phone, went home and moved all the files back into Dropbox and thought life was good.

Imagine my surprise when I got my credit card statement and realized that Dropbox had charged me twice with no credit for the first mistaken transaction and that the accounts were still confused. I tried to put the transactions in dispute online but the situation didn’t meet the drop down menu options. My bank’s customer service person patiently listened to my sob story; she didn’t have a phone number for the organization either which I guess confirmed part of my tale. Two disputes were placed and I am happy to report that in just a few hours, Dropbox issued me a credit for the educator account transaction AND credited the transaction for the personal account to reflect the special offer. I am very happy with the resolution.

Lesson Learned – next year, I will definitely make sure I’m logged into the correct account before I pay!

Saving Your Gedcom

Spring is just around the corner and at the top of your “to do” list, make sure you backup a copy of your gedcom. Yesterday, while hubby and I were painting away as the home renovations continue, I got a call from a former Client I had done some consulting work regarding his Irish ancestry. He called to thank me for making this year’s St. Patrick’s Day even more memorable as I had pointed him in directions that saved him time and money.

I had also recommended that he always save his Ancestry.com tree in another location and we had discussed several options. Why do I recommend that? I’m definitely not trying to start a malicious rumor here as I believe there is no problem at all with Ancestry.com but in this crazy world, you just never know. I’m a planner (and a little paranoid) so I think about the what ifs in life – what if I can’t pay for the service any longer, what if they get hacked and I can’t access my lifelong work, what if they get sold and the service becomes deplorable? (On a side note, my hubby thinks this is a little irrational and he’s probably right. I say some people fear immigrants and I fear losing mine!) So my concern led me to find alternatives for my trees.

My Client decided to download the free standard edition of Legacy Family Tree but he had difficulty following my Ancestry.com download instructions. I talked him through it remotely and understand why he had a problem which you, dear reader, may also encounter.

If you’re new to this process it’s quite simple, just follow these steps:
Log on to Ancestry.com
Click “Trees” on the Ribbon and scroll and click on “Create & Manage Trees”
Click “Manage Tree”
Under “Manage Tree” in the green box on the left, click “Download your gedcom file”

Be patient, it may take some time, depending on the size of your tree.
Once downloaded, if you open the file it will be gibberish so you must install a program that can read a gedcom. You have several options; I’ve listed those that I’ve used that allow you to save the program to your own computer and/or place in your own Cloud (Google Drive, Dropbox, etc.) so you have complete control over the data:
Legacy Family Tree – free with the standard edition; small cost for a program that does more.
Rootsmagic – small cost and by mid-April it will sink with Ancestry.com
Family Tree Maker – small cost, used to synch with Ancestry.com but I experienced problems; supposedly works now.

Or, you can join another organization like Ancestry.com and save your tree there. I’ve used My Heritage as an alternative.

There are lots more options that I’m not familiar with – for a review of the opinion based Top 10 click here.

I haven’t done this but am exploring these as other options some day:
Familysearch – free, however, you are donating your tree to their genealogical community and although it is a backup, you don’t control it any longer. Scroll down to the bottom of the page and follow the directions under “Contribute Your Research”
Wiki Tree – free, however, when I tried to upload several years ago my tree was too large for them. Haven’t checked back to see if their system will take it.

Whatever you choose is your personal decision but you have to select one so you can access your data.

Here’s where my Client got stuck – on Ancestry.com, step 4 above, he clicked “Download Tips” and got information on deleting his tree so he panicked and stopped. That was wise as you DON’T WANT TO DELETE THE TREE!!!! Once it’s gone, it’s gone.

When I click on download instructions I get the following:

“If the “File Download” window does not appear and Windows automatically downloads a text file:
Right click on the “Download your GEDCOM file” button.
Select “Save Target As…”
A “Save As” dialog box will display. Select a location for the file that you will be able to find later, such as “Desktop.” Then give the file a name and click on Save.”

He didn’t need to follow the 3 steps above. Once he clicked “Download your gedcom file” he was able to successfully save it to his hard drive. He selected to install the free Legacy Family Tree program and I listened as he followed the Legacy prompts and uploaded the gedcom. He was quite happy when it was finished.

You’ll be really happy, too, when you know you’re hard work is safe and accessible. Personally, I think sitting on my derriere to download and upload a gedcom is the easiest spring cleanup to do!

Thank You Familysearch.org!

I love Familysearch.org for so many reasons – the wiki, the records, the tutorials, the ease of use, I could go on and on. I mentioned this at a recent local genealogy conference I attended to my tablemates and was surprised to learn that they had not signed up for a free account. Then yesterday, I was volunteering at an Ask-A-Genealogist Day at a library where I met several folks who had never heard of the site.

One gentleman was so excited he called his wife and brother to tell them about the records we found on his grandparents. A very sweet woman teared up when I showed her a marriage license her grandfather had signed – she had never seen his childlike signature before. He died before she was born and had been uneducated but her grandmother made sure she had the money to go to college so she’d have a better life. I forwarded the link originally sent out by Thomas MacEntee about the upcoming Irish research workshops that Familysearch is offering all week that I bet St. Pat would have attended if he were alive! Another man told me his wife will be so happy as he wanted to make a trip to Ireland ala WDYTYA and she told him that was ridiculous since he wouldn’t have archivists drop everything for him. So he’s tuning in, learning and planning to save time and money. Can’t get better than that! Interested and want more info on this event? Click on this for the flyer.

Trust me, Familysearch has not solicited for money or sent beaucoup annoying emails as many other genealogy based groups do. Why should you register on the site? After creating an account you’re able to connect with others who are pursuing the same lines you are. BillionGraves is now synching with Familysearch so there’s another reason. It’s easy, it’s free and it’s a valuable genealogical tool. You’ve lost an hour today so insure you don’t lose more time – sign up at Familysearch.org today.

Youtube and the Genealogist


A source that I under use for genealogy is Youtube. Lisa Louise Cooke reminded me at a local seminar I attended about the valuable information that is available on the site.

There’s two ways to find what you’re looking for – do a Google Search (duh!) or use the search button on Youtube. If I type in Google the following – youtube genealogy – I get 8,660,000 results. Using the search bar on Youtube, I receive 190,000 results for the word genealogy. Most of those hits are instructional videos. Youtube can assist your genealogy more personally, though, and help you find information you didn’t know was out there.

Try this: In the Youtube search bar type a surname you are interested in and the words “family history” in quotes. I did this with my Leininger surname and the first link is to a family reunion in Ohio. Bingo! Need to know who has the family Bible or a photo of great grandma? The folks you’ve found on Youtube just might hold the key.

You don’t stop there, though! I then decided to check out video to be more specific of the location since Ohio is a large state. I entered “Celina, Ohio” Kuhn (another family surname I’m interested in and the residence of the family) and more hits are available.

This is a wonderful way to reconnect with family that remained in the hometown, see what the area looks like today and the time investment is minimal as many of the videos are less than 15 minutes in length. Enjoy!

Listening While You Research


My hubby found a really interesting link a few weeks ago and I just had to share it. Did you know that you can listen to a radio station from your computer? Simply visit Radio Garden and you’ll be live streaming radio stations anywhere in the world.
If you’re thinking this has nothing to do with genealogy, think again.
I tried it while doing some research and I got a better sense of the community. I clicked on the locale from the map (any of the green dots) and was soon hearing WVLP-Valparaiso, Indiana. Sure the area has changed since the time the person I was researching lived there but Valpo remains an agriculture center which it was in the 1920’s. Sometimes, the more things change the more they remain the same!
Next time you need a little background noise give it a try.

Saturday Serendipity


I’ve blogged often about my mysterious Duer family who left scarce records behind. Last Saturday I attended a local genealogy workshop hosted by Thomas MacEntee. While he was in Chicago and we were in Florida, my serendipitous encounter happened regarding Trumbull County, Ohio.
About once a month since August, out of the blue, some small item shows up which gives me a clearer picture of the family. The first weird event occurred in August when I made a call to a reluctant Trumbull County Clerk asking for help in locating cemetery records. When she told me I wasn’t going to find anything she actually meant she wasn’t going to look, as access to the original books were restricted to the general public. I told her the connections I’ve made on this line and how family history has seemed to repeat (see my blog Circular Migration Patterns – How History Repeats Itself). She was hooked and agreed to try to find the cemetery records, though she warned me I might not hear back for weeks. I laughed and told her I bet she turns to the exact page I needed. Ten minutes later she called to say my prediction was correct and she was spooked! Unable to place the book on the copy machine which was down, the clerk used her smart phone to take pictures of the page and then texted them to me.
During the hurricanes in September, I tried to locate a deed from 1805. Another Trumbull County employee told me that they were no longer available. I told her a little about the family and within an hour, I was on the phone with a retired genealogist who used to be president of the local history society. When the employee had called her with the name I was searching, Thomas Duer, the genealogist said, “Oh, I must speak with this woman as Thomas almost killed me once.” She explained that his tombstone had toppled and she had tripped over it during a cemetery cleanup several years ago. She had a photo of the stone that I had been searching for but her computer died and she had no backup. With a large personal library, she looked up the Duers and Byrds in every resource she had. That’s when I discovered that Thomas’ family had been left out of his father John’s will.
In October, I discovered who was Hazen, who had been named in John’s will. I had tried to find a newspaper obituary the previous month for him but they weren’t available. By the end of October, they were. Turned out Hazen was a grandson of John’s, the son of one of John’s deceased daughters. As I pondered why one grandson was named and not others who were descended from deceased son Thomas, I hoped for another wonderful find.
That discovery arrived unexpectedly right before Thanksgiving when I checked an unsourced tree on MyHeritage. Thomas’ wife, Hannah, was named as the wife of John Preston. Using FamilySearch, I found the marriage record; the reason I had never found it before was because Hannah’s married last name, Duer, had been indexed as Dure. That was odd as I originally had the surname as Dure from information I had received from a second cousin in the 1990’s. I only discovered the Duer name in 2010 when a family researcher contacted me via email. I was never able to find out how he connected with me as he died a few weeks after we began corresponding. But back to Hannah, she and John Preston had married just a few months after her first husband’s father-in-law had died and she and her children had been left out of the will.
I didn’t research much in December due to the holidays. My last words to my husband as I left for the genealogy meeting last Saturday were in jest; I hoped I make another awesome Duer find. The workshop was on finding the living so I really didn’t expect it to be useful for my Duer’s as the family relocated by 1860.
I arrived early to the meeting because I knew traffic would be fierce with the college championship games being held in the city. The parking garage line was long and when I finally got up to the ticket machine, it was empty. There was a line of cars behind me so I couldn’t back out but I couldn’t go forward, either, as the gate was down. I got out of the car and told the woman behind me I’d call security. Like the old fashion game of telephone, the message was passed from car to car.
Soon security arrived with tickets but the machine had jammed and then the gate was stuck. By now, it was pouring down rain as a cold front was coming through. I considered going home. A few minutes later the gate was open and I had a parking space. Because of the strong wind, I decided to just run into the auditorium as the umbrella would have been useless.
Dripping wet, I signed in and found a seat as the attendees were having a discussion about their brick walls. I wasn’t really paying attention when I caught the words of the woman in front of me “where do I look for divorce records?” No one replied so I asked in what location. “Ohio,” she said. I asked if she had used the Wiki on FamilySearch as I had found divorce records in several Ohio counties through the Common Plea records. She thanked me and another attendee asked a question. I went back to looking at my emails on my phone when a gentleman came up to me and asked where I was researching in Ohio. I told him Trumbull and Mercer Counties for my Duers. He said, “I was born and raised in Trumbull County.” My heart started thumping. “Oh my goodness,” I thought, “I was just kidding this morning when I said I hoped to find some Duer info.” We exchanged email addresses and yes, he also has a personal library of Trumbull County information which he has graciously shared with me in the past week. He also volunteered to have a friend of his go to the cemetery and take a picture of Thomas’ grave as soon as the snow melts. I’m hoping that’s my March Miracle!
This gentleman also explained to me why most of the records are not available. Several years ago there was a sewage leak in the basement of the building where the records were housed and most were destroyed. I can add this disaster to my burned courthouses, gas explosions and ripped out pages!
So, on that blustery Saturday I discovered a living knowledgeable individual from the area I was researching at a workshop on finding living people. That turned out not to be one of the methods but it certainly worked for me!

Genealogy Resolutions


There’s no better time than the start of a brand new year to fine tune genealogy habits. Need some ideas? How about:
Spring Clean Now! That’s right, in the dead of winter. Sort your loose papers into 3 piles. Pile 1 is for whatever you view as most interesting to pursue. Pile 2 is interested but can’t do right now, such as searching records at a repository outside of your area. Pile 3 is your trash pile. Put that immediately in File 13 (your trash bin) or your fireplace.
Calendars Count – It doesn’t matter if it’s the one your dry cleaners gave you, a special holiday gift received or electronic. What does matter is that you block time out now for family reunions, research, trips and conferences.
Resolve to Rule Your Routines – We all have some bad genealogical habits. I do a great job of making a plan when researching for clients but not so good when I’m working on my own tree. I plan on improving in that area this year.
Lighten Up – Nope, this has nothing to do with diet or cleaning. Instead, I mean don’t be so hard on yourself. Genealogy is your passion so don’t make it an unpleasant job. Sure it’s frustrating not being able to find the relationship you’re seeking. Yes, it’s sad that your ancestors made some really stinky choices. Remember you can only control what you own so let the negative feelings go.
Feeling Fine – There are lots of reasons to pursue genealogy. Some folks love the family stories they uncover while others like to solve puzzles and mysteries. I want to better understand history by relating it to events in which my ancestors were involved. You may want to discover how far back you can go or to record your family via photos. Whatever your reason, it’s much more fun when you share your findings. Explore ways to spread that joy this year. Facebook, Pinterest and FamilySearch.org are free. You may want to build a website for your own family or write an eBook to save on publishing costs. Attend a meeting of your local genealogy society to find other kindred spirits especially if your family is less than enthusiastic about your finds. Know that whatever your reason to pursue genealogy or way you select to present your findings is the right way – there’s certainly not many fields that are like that. Wishing you a year of enjoyable discoveries!

Hints to Get Your Needed Records During the Upcoming Year


I’m not sure what it is about holidays – maybe it’s the food, knowing time away from work is coming or the spirit of the season but I’ve learned that when I have a needed record to obtain those are the best times for me to secure it.

The good news is there are holidays all year long and you can use that to your advantage! Here’s what has happened to me and maybe this “Month of the Year Research Calendar” will work for you, too:

January – Last year I was writing a Kinship Determination Paper for by Board for Certification of Genealogists portfolio on the Harbaugh family and I needed clarification about their religious beliefs. Most of the first generation was buried in a Lutheran Cemetery in Indiana but the second generation was buried in a Brethren Cemetery. I was trying to understand when the change occurred so I called several churches in the area during the Christmas season seeking parishioner records from the 1880’s. The timing was wrong – churches are extremely busy then. I followed up via email in January and reminded them of the prior phone call, mentioned I hoped they had an enjoyable Christmas and before they got busy with Lent, would love them to check their parish records for me. It worked! By Valentine’s Day I had pictures of relatives I had never seen, a copy of the parish record book, an understanding of why the family went to a different denomination (it was across the street from where they lived) and a diary on DVD in which a parishioner had recorded daily life in the area that just happened to record ALL of the births and deaths of the family I was searching. January is for me, the best time to obtain church records!

February through Easter and October through December- This might not work for those somewhere other than Florida but I find those months the best time to meet folks from New England, Mid Atlantic and the Midwest as they are temporary residents here and frequently attend local workshops. So, if you’re residing in those locals then do this on the months I haven’t recorded! I pick their brains on resources from their home area, get leads on people back home they know who might help with my research and sometimes, meet a cousin. I’ve blogged previously about a serendipitous meeting I had in October 2016 (Less Than 6 Degrees of Separation and December 2015 A Transcription Treat).

March – April and November – I don’t know why these seem to be less busy times at archives but I’ve always found that the staff was readily available to help and the sites sparse with visitors. I’m talking about the Family History Library in Salt Lake and the New England Historic and Genealogical Society in Boston. I guess most researchers are either on spring break in a warmer climate or too busy getting ready for Thanksgiving during these times leaving the facility vacant. I’ve also had quick responses from state libraries via email during these months.

May – September – Need a tombstone photo? This is the best time to get one! Why? Simply because people visit cemeteries most between Memorial Day (duh!) and Labor Day. Put a request for a photo on Find-A-Grave a week prior to Memorial Day has almost always gotten me the photo I need. Think about it, who in their right mind would go out in a blizzard to take a cemetery photo? Well, yes, I would and have but that was because I was visiting the area and wouldn’t have gotten another chance to find what I needed. If I lived in the area, I would wait til the snow melted.

Thanksgiving – December – I was pining for the marriage record for one of my 3rd great grandparents. It’s not online and I needed to verify the date I found in family records as some of those were slightly off. I had called the small town in Ohio Clerk’s Office in August and was told to follow up with an email. I gave the couple’s names, dates of birth and what I thought was the marriage date. Two weeks went by and I didn’t hear anything so I emailed again. I got a response that the clerical workers were too busy. Waited another two weeks and emailed once more. Got the response that they were still busy and wouldn’t have time to look it up. Emailed the office manager and got no response. I left the email as open in my email account as a reminder I needed to pursue it. Well, on the Monday before Christmas I sent the following: Dear (clerk’s name), I’ve been a good genealogist this year and I’m hoping that you can assist Santa in bringing me the marriage record for my great grandparents – Emma Kuhn and Francis “Frank” Landfair. It’s all I want for Christmas! Wishing you a joyous season, Lori” I got it the next day. The response also explained why it’s never been scanned and online – evidently the book is in poor condition and won’t photograph well. I’ve also used a similar tactic the day before Thanksgiving. I called a cemetery for records and the office worker finally agreed to fax them to me because I told her I was having family over the following day and we just had to know who was buried in which plots. This cemetery is located in a not so nice area so I never could get anyone to take a photo and the clerk had previously refused to release the info due to privacy previously. (BTW-the dead don’t have privacy rights but she was insistent the cemetery rules prohibited her from releasing the plot information).

Hope this helps your hunting as you plan your research for the year!

Knocking Down Nicknames


Knock, Knock
Who’s there?
Al
Al who?
Al give you a kiss if you help me break through this brick wall!

Yes, that is truly a dumb knock-knock joke but it makes me think of what I’d do if I was able to identify some folks by their given names.

Who’s Al? Is he Alvin, Albert, Alfie, Alexander, Alexa, Alfred or someone else entirely? Although Al typically is a male name, I’ve known a female that used it.

Why do we even use nicknames? Wickipedia states hypocoristic, a synonym of nickname, is an “affection between those in love or with a close emotional bond, compared with a term of endearment.”

I completely understand the use of endearments but nicknames cross over into the public realm and for genealogists, can be a nightmare! I speak for myself; Lori is my nickname. Why my parents didn’t place that name on my birth certificate I don’t understand. I asked! The response was, “I don’t know.” Geez. My formal name wasn’t a family name so there was no reason they couldn’t have. My mom said she was going to name me Patty, after her friend, but when I arrived I didn’t look like a Patty and my birth certificate name just came to her. Wonderful! She never could explain to me what a Patty looked like.

I seriously considered even getting my name legally changed a few years ago when government requirements tightened and I had difficulty proving who I was as none of my legal documents matched. Hubby goes by a nickname, too, but his official records all used the same name so he had no problem. He has successfully kept his nickname out of public records.

My problem began before I was out of diapers – my parents applied for a social security card for me using my nickname. I had no problem obtaining work (or paying social security all my working life!) under that name until 10 years ago when the laws changed for license renewal. To beat the system, I had to add “aka” on my bank accounts, mortgage and credit cards and place my birth certificate name on my official records. I’m so paranoid about being identified correctly that when I did my burial pre-planning a few months ago I made sure I included my given and nickname on the document. Problem was, my name is too long so I had to use whiteout and try again. Nothing like a genealogist messing up their own record!

Even though we took great pains to name our children so they wouldn’t have the nickname dilemma, nicknames are now back in vogue. Did you know there are online generators to help you select your own nickname? Who knew! Reasons for giving yourself a nickname are because you think your birth name is boring, there are too many people with your given name in your social group and you’re being confused, your name is too long or it’s difficult to pronounce. Some folks are even changing their names as they begin a new life experience. I can only imagine how much fun this will be for future genealogists to correctly identify individuals!

On the flip side, these sites could help you in figuring out the birth name of your brick wall person. Check these out if you’re stuck identifying someone in your family tree:

1001+ Cool Nicknames
The Origins of 10 Nicknames
Common Nicknames
800+ Nicknames
Nicknames for Boys
Vintage Nicknames for Girls