Upcoming Genealogy Changes You Don’t Want to Miss

You might not want to miss the following:

Elizabeth Shown Mills lecture on Legacy Family Tree Webinars is offered FREE through October 31st. This is Elizabeth’s LAST LECTURE as she is retiring from lecturing. I will greatly miss her.

Special thanks to reader Tess who responded regarding my earlier blog mentioning problems I encountered with RootsMagic 8. She recommended posting on the RM Users Group on FaceBook so I’d like to pass that tip along if you are having difficulties. Before doing that, I viewed the FREE webinars that are available on YouTube and that solved my issue. More will be coming so here’s the link to register in advance.

The root of my problem was I was trying to reconnect to Ancestry.com due to a pop up on RootsMagic 8. I did not need to do that as the webinar stated if you were already logged into Ancestry.com on RM 7 you would automatically be connected in RM 8. That would explain why the program froze for me. My tree is very large which doesn’t help. I logged out and waited a day. When I logged back in I followed the directions provided on the video and have had no problems since. I absolutely LOVE version 8 – kudos to the RootsMagic staff for their hard work.

If you are doing French research, two changes are in the works. Geneanet.org has been purchased by Ancestry.com and MyHeritage.com has acquired 90% of Filae.com. I’m not sure when databases will roll from the old company to the new one or what you do if you were a member of the old company. I recommend contacting the company for details. MyHeritage did blog about the new content so check that out here. I had a free Geneanet membership and never subscribed to Filae.

Resolving Genealogy Tech Issues

I abhor spending time on tech issues but that has been on my to-do list for awhile so I decided to spend this week taking care of needed updates. First on the agenda was to update my blog settings.  Typically, I just have to click a button and the settings are updated.  Last May, I got a popup that said I must update my PHP settings first.  I ignored it because I was spending 12 hours a day online and didn’t want to have to spend more time researching how to do that.  On Sunday, I decided I really had to figure it out. 

Trying to update PHP is a little like trying to find a genealogical document.  To put it simply, you just need to know where to look.  In actuality, it’s a whole lot more complicated.  I started by Googling and was directed to go to the cPanel.  Nowhere does it tell you where the cPanel resides.  One of my family members said it was on my hard drive, mistakenly thinking I was looking for the C Drive.  Another said I probably downloaded it somewhere on my hard drive from my Hosting company.  More Googling took me to YouTube but again, the videos do not tell you how to find the cDrive but do show you what to do when you find it.

This reminds me of desperately trying to locate an obit but you can’t find the newspaper. You know the time frame it should have been published but that particular issue is missing.  I decided to reach out to those in the know – I posted on a genealogical list serv.  Three folks quickly came to the rescue – they told me to go to my cPanel.  Umm, right, but where is the cPanel?  I was directed to contact my Hosting company.

The Hosting company was experiencing heavy contact volume so they recommended placing a ticket with my concern. About 4 hours later I got a response and ta da, it directed me to the same YouTube video that didn’t answer my question in the first place.

On Monday, I tried to chat with the company who was still experiencing high volume.  After a short wait I got a techie who sent me to the same YouTube video.  I was trying not to be rude but this was ridiculous.  I asked to be directed to the cPanel from the home page.  Instead, she took a pic of the page I should be on.  I told her my page did not look like her page and how did she get to her page.  Light bulb moment on her part – “Oh,” she responds – “you don’t know where to find the cPanel.  Click on Hosting and there it is.”  Two clicks later and I had the update done. 

Next I decided to tackle updating my Legacy Family Tree and RootsMagic tree to Ancestry.  I am embarrassed to admit it has been 2 years since I last did that.  The Legacy update took just a few minutes since there is no media.  I was dreading the RootsMagic as its been synching but the program makes you go into each person changed and update individually.  I toyed with the idea of just dumping what I had and starting fresh but I was worried that it would take up too much of my desk computer’s time and I wouldn’t be able to use it for anything else.  I also was concerned with power outages that might disrupt the synch and then, well, I’d be worse off than I was currently.  Years ago, I synched Ancestry to Family Tree Maker and then it just stopped working.  Each company blamed the other.  I never got it resolved and so I became a beta tester for RootsMagic when they were developing their synch. 

For those reason, I decided to just go for it – painstakingly checking every individual change.  Took me a few minutes to realize I needed to ADD all the new people first.  Wish there was a way to filter what the discrepancy is – new to RootsMagic? New to Ancestry? In RootsMagic but not Ancestry?  In Ancestry but not RootsMagic?  You can get in the zen by doing the same monotonous task over and over and it would really speed the process up.  Alas, that wasn’t the case so I spent all day Monday just adding new people from Ancestry to RootsMagic.  Tuesday I got throught the A surnames, I’m now up to G.  Every few minutes I have I update.  At this rate, it’ll be another week before I get everything where it needs to be. 

I have colleagues who have completely given up on the synching saying it is a waste of time.  I understand their time issue but I’m more worried about losing important info I saved to just Ancestry. 

Problem could be solved if I just saved everything in the first place to my hard drive but as I’ve mentioned, I’m awful with back ups and I’d hate to lose everything.  We’re supposed to be getting 3 full days of rain and I’m hoping so that not only will our drought end but that I have nothing else pressing to do but update RootsMagic.  Hope you’re upcoming week will be much more exciting!

Ancestry.com and RootsMagic Synch Now Available!


RootsMagic has just announced that their new version 7.5 has been released. I’m so excited to again be able to synch my large tree from Ancestry to my desktop. I know it works because I’ve been one of the Beta Testers and I tried synching my 70k+ tree, along with smaller trees I’ve done over the years, in the past two months. Kudos to the RootsMagic staff – awesome job!

Beta testers were sworn to secrecy as the hardworking IT staff at RootsMagic toiled away to remove bugs we found. I’ve been very satisfied with the company’s response to comments and their diligence in getting it right before releasing it to the general public. Not like the other company that shall not be named.

It does take a good 12 hours to synch my largest tree so be forewarned it’s not going to be instantaneous. When I say synch, I mean truly synch – as in all of my people, over 21,000 photos, 2000 stories and 248,000 records will be accessible to me on my desktop. When I change anything online at Ancestry or on my desktop, the trees will match.

What’s really cool is that RootsMagic also provides hints with FamilySearch, MyHeritage and FindMyPast. It is simple to use, too. If you already are a part of RootsMagic, simply update to the newest version by clicking the link they provide at Help – Check for Updates. Then, click the Ancestry.com icon on the ribbon (it’s between Family Search logo and the open book on the right). Sign into Ancestry with your sign on and password. I clicked “remember” so that I don’t have to redo it each time I log on to RootsMagic. You’ll have two options – upload your RootsMagic tree to Ancestry of download an Ancestry tree to RootsMagic. Although I have a gedcom of my Ancestry tree saved on RootsMagic, it did not have all the goodies I wanted – meaning the media (photo, stories, audio) so I selected the option on the right – Download an Ancestry tree. I began that process as I started writing this blog and it’s already 21% complete. Keep in mind, this is a HUGE tree so that’s to be expected.

I’m walking away from my tree now and knowing it’ll be all synched and ready to go tomorrow morning. Oh, joy!

Saving Your Gedcom

Spring is just around the corner and at the top of your “to do” list, make sure you backup a copy of your gedcom. Yesterday, while hubby and I were painting away as the home renovations continue, I got a call from a former Client I had done some consulting work regarding his Irish ancestry. He called to thank me for making this year’s St. Patrick’s Day even more memorable as I had pointed him in directions that saved him time and money.

I had also recommended that he always save his Ancestry.com tree in another location and we had discussed several options. Why do I recommend that? I’m definitely not trying to start a malicious rumor here as I believe there is no problem at all with Ancestry.com but in this crazy world, you just never know. I’m a planner (and a little paranoid) so I think about the what ifs in life – what if I can’t pay for the service any longer, what if they get hacked and I can’t access my lifelong work, what if they get sold and the service becomes deplorable? (On a side note, my hubby thinks this is a little irrational and he’s probably right. I say some people fear immigrants and I fear losing mine!) So my concern led me to find alternatives for my trees.

My Client decided to download the free standard edition of Legacy Family Tree but he had difficulty following my Ancestry.com download instructions. I talked him through it remotely and understand why he had a problem which you, dear reader, may also encounter.

If you’re new to this process it’s quite simple, just follow these steps:
Log on to Ancestry.com
Click “Trees” on the Ribbon and scroll and click on “Create & Manage Trees”
Click “Manage Tree”
Under “Manage Tree” in the green box on the left, click “Download your gedcom file”

Be patient, it may take some time, depending on the size of your tree.
Once downloaded, if you open the file it will be gibberish so you must install a program that can read a gedcom. You have several options; I’ve listed those that I’ve used that allow you to save the program to your own computer and/or place in your own Cloud (Google Drive, Dropbox, etc.) so you have complete control over the data:
Legacy Family Tree – free with the standard edition; small cost for a program that does more.
Rootsmagic – small cost and by mid-April it will sink with Ancestry.com
Family Tree Maker – small cost, used to synch with Ancestry.com but I experienced problems; supposedly works now.

Or, you can join another organization like Ancestry.com and save your tree there. I’ve used My Heritage as an alternative.

There are lots more options that I’m not familiar with – for a review of the opinion based Top 10 click here.

I haven’t done this but am exploring these as other options some day:
Familysearch – free, however, you are donating your tree to their genealogical community and although it is a backup, you don’t control it any longer. Scroll down to the bottom of the page and follow the directions under “Contribute Your Research”
Wiki Tree – free, however, when I tried to upload several years ago my tree was too large for them. Haven’t checked back to see if their system will take it.

Whatever you choose is your personal decision but you have to select one so you can access your data.

Here’s where my Client got stuck – on Ancestry.com, step 4 above, he clicked “Download Tips” and got information on deleting his tree so he panicked and stopped. That was wise as you DON’T WANT TO DELETE THE TREE!!!! Once it’s gone, it’s gone.

When I click on download instructions I get the following:

“If the “File Download” window does not appear and Windows automatically downloads a text file:
Right click on the “Download your GEDCOM file” button.
Select “Save Target As…”
A “Save As” dialog box will display. Select a location for the file that you will be able to find later, such as “Desktop.” Then give the file a name and click on Save.”

He didn’t need to follow the 3 steps above. Once he clicked “Download your gedcom file” he was able to successfully save it to his hard drive. He selected to install the free Legacy Family Tree program and I listened as he followed the Legacy prompts and uploaded the gedcom. He was quite happy when it was finished.

You’ll be really happy, too, when you know you’re hard work is safe and accessible. Personally, I think sitting on my derriere to download and upload a gedcom is the easiest spring cleanup to do!